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Energy, Climate change, Environment
Energy

Accessibility statement

Directorate-General for Energy website

This statement applies to content published on the domain: 'https://energy.ec.europa.eu'

It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.

This website is managed by Directorate-General for Energy. It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

  • zoom up to 200% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549, v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Compliance status

This website is partially compliant (based on automatic testing) with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.

The website was last tested on 5 of December 2023.

Preparation of this statement

This statement was reviewed on 5 of December 2023, using an actual evaluation of the website's and mobile application's compliance with the requirements of Directive (EU) 2016/2102, with a self-assessment done by the public sector body (AxeMonitor).

Feedback

We welcome your feedback on the accessibility of the Directorate-General for Energy website. Please let us know if you encounter accessibility barriers:

  • Phone: 00 800 6 7 8 9 10 11
  • Contact form: Write to us (please refrain from providing sensitive information in the form, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.

Compatibility with browsers and assistive technology

The ‘Directorate-General for Energy’ website is designed to be compatible with the following most used assistive technologies:

  • the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers
  • in combination with the latest versions of NVDA, VoiceOver and TalkBack

Technical specifications

The accessibility of the ‘Directorate-General for Energy’ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Non-accessible content

Despite our best efforts to ensure accessibility of the ‘Directorate-General for Energy’ website, we are aware of some limitations, which we are working to improve. Below is a description of known limitations and potential solutions. Please contact us if you encounter an issue not listed below.

Known limitations for the ‘Directorate-General for Energy’ website:

  • Documents: Most documents are in PDF format and most of those are not accessible; we aim at making all documents published on the web site after 01/09/2018 accessible.
  • Heading Hierarchy: Some headings do not follow the correct heading hierarchy, which can cause problems for screen reader users. We plan to fix this by over the course of 2024.​
  • Graphs and charts – use of colour: Some graphs and charts on the website rely on colour alone to communicate information, which is confusing for people with colour vision deficiency. In charts where labels are not visually associated with the corresponding coloured section, clicking on the labels in the legends toggles the corresponding line, bar or section on or off, which allows users to check which label belongs to which part of the chart. We plan to fix this issue over the course of 2024.​
  • Sliding captcha: It is important to note that the sliding captcha is not accessible to deaf-blind users.
  • Video player – keyboard accessibility: We are aware of some issues with the keyboard accessibility of our video player (when selecting the caption language from the menu, it is not possible to use the arrow keys to move between languages, this can only be done with the TAB key).
  • Audio description: Videos on this website do not have audio description.